RE: Order 100004835
Unfortunately, due to a production issue outside of our control, we are not able to start shipping your order for the ULTRAMARINES DVD Collector's Set today, November 29th as planned. We are working around the clock with our third party suppliers to resolve the issue as soon as possible and hope to be able to give you details of a new ship date tomorrow.
We at Codex Pictures know you will be very disappointed not to receive your DVD as soon as anticipated and are equally distressed ourselves that this has happened.
Please accept our sincere apologies and rest assured we are doing everything we can to resolve the issue and get your order to you quickly.
I was wondering why there wasn't some big fanfare about the release date on their website. Now I know.
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